Legal notice

📜 Legal Policy — Multani Mango

Welcome to Multani Mango. By accessing our website or purchasing from us, you agree to the terms outlined in this Legal Policy. This document governs your use of our website, products, and services.

1. Company Information

Brand Name: Multani Mango
Location: Multan, Punjab, Pakistan
Contact Email: mltnmango@gmail.com

We specialize in premium-quality fresh mangoes for local and international customers.

2. General Use of Website

By using our website, you agree that:

  • You are at least the legal age in your country to make purchases
  • You will not misuse our website or services
  • You will provide accurate and complete information when placing orders

We reserve the right to refuse service to anyone at any time.

3. Products & Quality Disclaimer

  • All mangoes are natural agricultural products
  • Slight variations in size, color, taste, or ripening are normal
  • We ensure export-grade selection and packaging before dispatch
  • Product images are for representation purposes only

4. Orders & Payments

  • All orders must be paid in full before processing
  • We reserve the right to cancel or refuse any order due to:
    • Payment failure
    • Suspicious activity
    • Stock unavailability
  • Prices are subject to change without notice

5. Shipping Policy

  • Orders are processed within 24–48 hours
  • Delivery time depends on location:
    • Pakistan: 2–5 days
    • UAE/Saudi Arabia: 4–7 days
    • China/International: 5–10 days (customs dependent)

We are not responsible for delays caused by customs, courier issues, or force majeure events.

6. Refund & Return Policy

Due to the perishable nature of mangoes:

  • Returns are only accepted within 24 hours of delivery
  • Refund or replacement applies only if:
    • Product is damaged
    • Wrong item delivered
    • Quality issue is proven with photo/video evidence

Approved refunds are processed within 5–10 business days.

7. Privacy Policy

We respect your privacy and protect your personal information.

We collect:

  • Name, phone, email, address
  • Order and payment details

We use this data only for:

  • Order fulfillment
  • Customer support
  • Service improvement

We do not sell or share your personal data with unauthorized third parties.

8. Limitation of Liability

Multani Mango is not responsible for:

  • Courier delays or damage after dispatch
  • Customs clearance delays
  • Improper storage after delivery
  • Indirect losses due to product usage

9. Intellectual Property

All content, branding, logos, product descriptions, and website materials belong to Multani Mango. Unauthorized use is strictly prohibited.

10. Policy Updates

We may update this Legal Policy at any time without prior notice. Changes will be posted on this page.

11. Contact Information

For any questions regarding this Legal Policy:

📧 Email: mltnmango@gmail.com
📍 Multan, Punjab, Pakistan