Terms of service

📜 Terms of Service – Multani Mango

🟢 Overview

Welcome to Multani Mango. By accessing our website and purchasing our products, you agree to be bound by the following Terms of Service.

These terms apply to all users of the site, including customers, browsers, and merchants.

🛒 Products & Services

We specialize in selling fresh, premium-quality mangoes sourced from Multan, Pakistan.

  • All products are subject to availability
  • We reserve the right to limit quantities or discontinue products at any time
  • Product images are for illustration purposes; actual products may vary slightly in size, color, or appearance due to natural conditions

💰 Pricing & Payments

  • All prices are listed in PKR (Pakistani Rupees) unless stated otherwise
  • Prices may change without prior notice
  • Payments are processed securely through third-party providers
  • We do not store your payment information

📦 Orders & Delivery

  • Orders are processed after confirmation
  • Delivery timelines may vary depending on location
  • For international/export orders, shipping timelines and customs processes may apply

💡 While we strive for timely delivery, delays caused by couriers or external factors are beyond our control.

🥭 Perishable Product Policy

Mangoes are natural and perishable products, therefore:

  • Variations in taste, sweetness, color, and size are normal
  • Minor marks or skin imperfections do not indicate poor quality
  • Customers are advised to handle and store mangoes properly upon delivery

🔁 Refunds & Replacements

Our Refund & Return Policy applies to all purchases.

  • Claims must be made within 24 hours of delivery
  • Proof (photos/videos) is required for damaged or incorrect items
  • Approved cases will be resolved via refund or replacement

🚫 Prohibited Use

You may not use our website:

  • For any unlawful purpose
  • To transmit harmful or malicious content
  • To violate any applicable laws or regulations

🔐 Privacy

Your personal information is handled in accordance with our Privacy Policy.

🌍 International Orders

For export orders:

  • Customers are responsible for complying with their country’s import laws
  • Any customs duties or taxes (if applicable) are the responsibility of the buyer

⚠️ Limitation of Liability

Multani Mango shall not be held liable for:

  • Delays caused by third-party courier services
  • Damage due to improper storage after delivery
  • Natural variations in product quality

🔄 Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page.

📞 Contact Information

For any questions regarding these Terms: